Frequently Asked Questions
Everything you need to know about our premium silk bedding and accessories.
What makes Mayfairsilk different from other brands?
We specialize in high-grade 25 momme mulberry silk, which is denser and more durable than the industry standard, providing a superior drape and a matte finish.
How do I care for my silk pillowcases and bedding?
Our silk is machine washable on a delicate cycle at 30°C using a pH-neutral silk detergent. We recommend air drying away from direct sunlight.
Do you offer international shipping?
Yes, we ship our luxury silk products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Is the silk used in your products ethically sourced?
Absolutely. All our silk is Oeko-Tex Standard 100 certified, ensuring it is free from harmful chemicals and produced under ethical manufacturing standards.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. For hygiene reasons, bedding that has been slept in cannot be returned.
Does sleeping on silk really benefit skin and hair?
Yes, silk is naturally hypoallergenic and non-absorbent, which helps your skin retain moisture and prevents hair breakage and frizz caused by friction.